Communication Skills. Read our complete guide to writing a professional resume for computer technicians: highlight your computer technician skills and achievements, get a lot more interviews, and kick-start a new career! Inquisitiveness. Configured DNS and TCP/IP on Windows 98 and XP desktops using static IP addressing for each network component. Developed the project plan for the Vista and Office 2007 deployment, along with testing of company applications to ensure compatibility. Installing well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.) Worked primarily with Windows operating systems. Problem Solving Skills. Service-oriented. Installed and configured software and operating systems such as Windows 2000 Professional, Windows XP, Server and Advanced Server. Configured network settings for workstations running Active Directory. Facilitated network physical transition from token ring to Ethernet. Trained in network cabling and gained experience in PC repair and DNS and network troubleshooting. Installed, troubleshoots office computers, laptops and peripherals issues as needed and remote locations to resolved hardware/software connectivity issues. Deployed and maintained workstations and laptops including installing operating systems and applications. He must also help the user understand when an upgrade is a viable solution or when replacement is a better financial option. Established network connections by running 1,000 plus feet of Ethernet cabling and wiring at any given notice through ceilings and walls. Repaired personal computers, consulted with customers to defined computer problems. Prepared configured and tested workstations, peripheral equipment and software for deployment into the corporate environment. Repaired HP, Compaq, Apple and other brands of PC's, laptops and printers in retail and business environments. Provided internal technical support, including software/hardware installation, and upgrades for work stations and peripheral equipment. Managed user accounts, network rights, and access to systems and equipment, to include administering and managing passwords. Installed, configured, and networked various desktops and laptops in Columbus public schools for both Microsoft and Novell sites. Provided technical support to end users in hardware/ software proficiency. Essential Skills for Basic Residential Computer Repair Work. Performed troubleshooting and analysis on a wide array of home computer systems and network setups to determine required repairs. Provided technical support to CompUSA customers regarding hardware installation and other system issues. Computer Diagnostics. Maintained production pack stations and provided technical assistance to system operators. Assisted in system administrative activities (system monitoring, setting user accounts/passwords, daily backups) on UNIX platform. Assisted customers with troubleshooting computer issues. Worked directly with users to diagnose hardware / software / connectivity /VPN /operating system /user profile issues. Provided troubleshooting expertise for software problems. Provided hardware/software support for all Dell laptops workstations and printers (95, 98, NT, 2000). Worked with Remedy ticketing system, Windows XP, Windows Server 2003, TCP/IP, Microsoft Office 2007, and Rumba. Mobile operating systems, once a niche technology, now fall into the important general knowledge category. Specialized in diagnosing and repairing all computer problems Serviced Desktop/Laptop Systems back to factory form. Handled proper hard drive disposal to ensure patient information security. Installed and configure active directory, DNS, and DHCP, added users, computers, and shared folders/printers. Worked with various Operating Systems such as Windows (XP-10), MacOS, Linux, and Unix. Solved issues in the areas of VPN connectivity, Access to Systems, basic computing and training programs. Installed and configured Active Directory for 10 clients asynchronous. Planned and installed new TCP/IP network along with new network hardware including hubs, switches, and Cisco routers. Trained personnel on inventory management system using VPN networks. In fact, many IT professionals could fill their business card with abbreviated certification labels. Analyzed and corrected Wi-Fi and Ethernet connectivity issues. Conducted computer diagnostics to identify problems and completed minor repairs to hardware, software and peripheral equipment. Assured user profiles followed users to active directory domain. Supported Windows based systems, Microsoft Office, Lotus Notes, Terminal Services, and VPN Setup. Assisted in technical troubleshooting of PC hardware/software problems through automated ticket repair system. Isolated various computer hardware/ software issues, tested/ troubleshot/ and repaired non-operating computer systems. Developed and implemented procedures for customer service delivery; assured staff adhered to relevant policies and practices. Configured VPN application services and tested internal/external network connectivity. Diagnosed problems repaired and upgraded notebooks and desktop computers. Resolved desktop and laptop software issues involving any type of application, operating system installation, and configuration. Compiled backup, disaster recovery, and security procedures. Analyzed supply procedures, regulations, and problem areas for potential automation or adaptation to personal computers. Researched difficult software problems and beta tested upcoming software platforms. Executed necessary complete Internet and wireless configuration setups. routers) or peripheral devices. Administered technical support in hospital emergency department and operating rooms in advanced procedures or immediately during emergency situations. Repaired and upgraded hardware peripherals and software applications for computer systems. Performed troubleshooting, diagnosed, and insured proper recovery. Recognized with customer service award from management and commendations from customers on several occasions for prompt, efficient issue resolution. Resolved end user difficulties and provided training on various software applications. Configured and administered DNS and Wins servers. Handled all network administration, operating system and application software installation, system configurations, and upgrades. Provided excellent customer service while troubleshooting various computer issues. Configured Macintosh computer for internet access for school. Installed Windows operating system and configured for TCP/IP network, including DHCP, WINS and DNS settings. Monitored in-house computer lab; maintained lab orderliness and executed lab machine maintenance. The average salary of a Computer Repair Technician is $36,774 per year in the United States, while freelancers earn $14.21 per hour, according to Payscale. Revised existing drawings based on plant additions and modifications. Assisted with the setup and implementation of PolyCom Video Conferencing equipment. 2+ years experience in computer networks and systems maintenance. Performed virus removals, network configuring and troubleshooting, and data retrievals /backups/restorations. 6. Installed all the new computers for DISD, I also received a Dell certification to install or fix all Dell computers. Created effective PowerPoint presentations to assist in sales or in training aspect. 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